Titanium Steel Couple Rings

Shipping Policy | NexusEchelon Accessories

Last Updated: November 6, 2025

At NexusEchelon, we’re committed to delivering your premium wallet quickly, securely, and efficiently—no matter where you are in the world.

🚚 Shipping Times & Delivery Estimates

We aim to process and ship all orders within 1–3 business days (Monday–Friday, excluding holidays).

Estimated Delivery Times:

• United States & Canada: 5–7 business days
• International Orders: 7–14 business days (varies by destination)

You’ll receive a tracking number via email once your order ships, so you can monitor its journey to your doorstep.

🌍 Do You Ship Internationally?

Yes — we ship worldwide! NexusEchelon proudly serves customers across North America, Europe, Asia, Australia, and beyond.

Note: International orders may be subject to customs fees, duties, or taxes, depending on your country’s import regulations. These charges are the customer’s responsibility and are not included in our shipping fees.

📦 Shipping Costs

Shipping fees are calculated at checkout based on your location and order weight. We strive to offer competitive rates and transparent pricing.

• Domestic shipping (USA & Canada): Standard rates apply
• International shipping: Rates vary by region

Free shipping may be available during special promotions or for orders over a certain amount — check our homepage for current offers.

🔒 Order Tracking

All shipped orders include tracking information, which will be sent to your email as soon as your package leaves our warehouse. If you haven’t received your tracking number within 3 business days, please contact our support team.

❗ Delays or Issues

While we work hard to ensure timely delivery, please note that delays can occasionally occur due to weather, customs, or carrier issues. We appreciate your patience and understanding in such cases.

📬 Wrong Address or Lost Package?

Please double-check your shipping address before placing an order. If your package is lost due to an incorrect address, we may not be able to replace it.

If your order is delayed or lost, contact us immediately at support@nexusechelon.com, and we’ll do our best to help.

🛒 Why Choose NexusEchelon?

• Fast, worldwide shipping
• Secure packaging
• Real-time tracking
• Premium, RFID-blocking wallets delivered to your door

🔗 Need Help?

If you have any questions about shipping or delivery, don’t hesitate to reach out:

📧 Email: support@nexusechelon.com
💬 Live Chat: Available on our website
📩 Alternate contact: ebrahim343@outlook.com

Return & Exchange Policy | NexusEchelon Wallets

Last Updated: October 18, 2025

At NexusEchelon, we stand behind the quality of our RFID-blocking wallets and everyday carry gear. If you're not 100% satisfied with your purchase, we make returns and exchanges simple and hassle-free.

✅ 30-Day Return Guarantee

We offer a 30-day return policy from the date your order is delivered. If you’re not completely satisfied, you may return your wallet in its original condition and packaging for a full refund or exchange.

🔄 Exchange Policy

Looking to swap for a different color or style? No problem!

• Exchanges are available within 30 days of delivery

• Item must be unused and in original packaging

• Contact our support team to begin the process

📦 How to Start a Return or Exchange

To request a return or exchange:

1. Email us at support@nexusechelon.com with your order number and reason for return.

2. We’ll send you return instructions and the return address.

3. Once we receive your item and verify its condition, your refund or exchange will be processed.

Please note: Return shipping costs are the customer’s responsibility unless the item arrived damaged or defective.

💸 Refunds

Refunds are issued to your original payment method within 5–10 business days of receiving and inspecting the returned item.

You’ll be notified via email once your refund is processed.

❌ Items Not Eligible for Return

We cannot accept returns on:

• Wallets showing signs of wear or damage

• Used items

• Gift cards or promotional giveaways

• Final sale or clearance items

🎁 Gifts

If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return once the item is received.

❗ Damaged or Incorrect Orders

Received the wrong item or something damaged? We're here to fix it — fast.

Please contact us within 7 days of delivery with photos of the issue, and we’ll send a replacement or issue a full refund.

🛍️ Shop with Confidence

• 30-Day Wallet Return Policy

• Easy Exchanges on RFID Wallets

• Full Refunds on Unused Items

• Fast & Friendly Support

📩 Need Help?

If you have questions about our return policy or need help with your order, reach out to us anytime:

• 📧 Email: support@nexusechelon.com

• 💬 Live Chat: Available on our website

• 📩 Alternate contact: ebrahim343@outlook.com